Service Manager – Salary + Incentives
Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service is a family-owned company with 63 locations across Missouri, Illinois, Kentucky and Arkansas. In Fall 2017, Plaza Tire Service was named Tire Dealer of the Year by Modern Tire Dealer magazine, a leading publication in the tire industry. A few months ago, we earned the number one spot for tire dealer, auto repair and oil change service in the Southeast Missourian’s Peoples Choice Awards. We are a growing business and a leader in our industry.
Plaza Tire Service is big enough to help you grow in your career, and small enough to care that you do.
We have an immediate opening for a Service Manager in the Cape Girardeau area.
A friendly, customer-focused attitude is a must for this position. Our customers have choices, and we win their business with a combination of a great selection, low prices, and most importantly, outstanding customer service.
Responsibilities and Duties
- Manage vehicle service queue
- Provide service quotes to customers
- Assign/monitor workload of mechanics and technicians
- Oversee purchase/transfer of outside items
- Serve as liaison between customer and mechanics/technicians
- Perform duties of other shop personnel, including mechanics and technicians, as necessary
- Carefully inspect vehicles being serviced; notify salesperson if any additional services/products are needed
- Perform regular maintenance of equipment as directed
- Operate the machines and tools related to job responsibilities
- All other duties as assigned
Qualifications and Skills
- Experience in auto repair required
- ASE certification preferred
- Strong communications skills
- Ability to explain complex repairs in layman’s terms
Compensation and Benefits
- $45,000-$80,000 per year, including performance incentives
- Ongoing training/education
- Paid holidays and vacation
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Employee-employer contributed 401k and more
All applicants are subject to background and drug screenings.